WE’RE HERE TO HELP
A little help.
A clear next step.
Tell us what’s getting in your way.
One case reference keeps your request together. Leave meeting details and credentials out of your message.
Contact Interlock
For questions about your account, calendar connections, sharing or billing.
Include what you tried and what happened. A diagnostic reference is useful if the app gave you one.
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START HERE
A few quick answers.
My company needs to approve the connection.
Your provider’s app approval and access policies still apply. Interlock cannot bypass your organization’s decision. Follow the approval message shown by your provider.
How do I stop sharing?
Use Pause sharing in your account to stop future updates. Existing Busy blocks can remain. Disconnecting has separate cleanup options, and lost access can leave cleanup pending.
I can’t use my passkey.
Try a device or security key that already holds your passkey. Interlock does not provide a password reset. Send a support request if you need help; do not send passkey data.
How do payments work?
Paid subscriptions are not available. Keep card information out of support messages.